We hope that you receive all purchases in perfect condition. Of course we accept that sometimes accidents happen and therefore should any of our products reach you in a less than satisfactory condition, please contact us either here, at the online shop, or more directly at: [email protected]
- After contacting us, if you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
- Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
- Please note:
- Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
Please try and remember that we are but a gang of four trying to spread the word. What that word is we can't be sure, but we're spreading it anyway...